[Psi-devel] Documenting Psi
Trejkaz Xaoza
trejkaz at xaoza.net
Sat Jul 10 10:39:49 PDT 2004
On Sun, 11 Jul 2004 03:18, Ben Branders wrote:
> The installation on Windows, Linux and Mac is already on the todolist.
> Maybe the some of the options can be documented too...
Are installation instructions really required in this day and age? Windows
users double click an MSI file or a .exe wrapping an MSI file, and the
program is installed. Macintosh users can probably just do two mouse drags
and it would work. And Linux and BSD users have a different install process
depending on the distro (many of those won't even need to visit the web site
to install the program.)
In any case, if the installation instructions must be done, we would want the
manual in two parts.
The first part would be the Complete Idiot's Guide, which contains everything
they need to know to get the application installed and running, and so that
they know where to get to the help feature. Approximately zero people would
actually read this, and anyone who reads it would either understand it and
realise they didn't need to, or not understand it anyway (and botch the
install.) A true-to-form Complete Idiot will think they don't need to read
the manual, will botch the install, and will be on the forums 15 seconds
later saying how MSN installed easier (i.e., it was installed already.)
The second part would be the actual manual, and (DocBook makes this really
easy) you would have an online version, an installed version (which could
also become Psi's context sensitive help!) and a printable version, for
loonies. Actually you could probably decide not to produce a printable
version as a matter of environmental policy. ;-)
The biggest problem with manuals from what I've found is the screenshots.
Every feature which changes means another screen which is wrong in the
manual. Do we have a way around this annoyance yet? Screenshots cost me
about 16 hours solid work in my current job, for a minor revision of our
product. :-/
TX
--
'Every sufficiently advanced technology is indistinguishable from magic' -
Arthur C Clarke
'Every sufficiently advanced magic is indistinguishable from technology' - Tom
Graves
Email: Trejkaz Xaoza <trejkaz at xaoza.net>
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